Healthcare Insight

The rise of the Chief People Officer – driving value in healthcare

July 22nd 2025

In the UK’s private healthcare sector, the Chief People Officer (CPO) is stepping into a powerful new role, one that goes far beyond traditional HR.

No longer siloed, the Chief People Officer is emerging as a strategic leader, playing a critical part in driving top-line growth and bottom-line efficiency. 

According to Abigail Bada, Director of the People and Culture Practice at Compass Carter Osborne, “The role is now akin to a hybrid CFO and CMO, data-driven people insights are being used to shape strategy and analyse outcomes, resulting in better staff engagement and driving commercial success.” 

“The role is now akin to a hybrid CFO and CMO” 

Modern CPOs speak the language of the P&L. They understand financials, communicate directly with CEOs and CFOs, and push workforce strategy upstream, right alongside finance and IT. This shift elevates HR from a support function to a central pillar of business transformation, whether it’s through acquisition, expansion, or organic growth. 

Put simply: people drive quality, and quality drives financial performance. In healthcare, where front-line staff like nurses, carers, and pharmacists are revenue generators, getting the people strategy right is essential, not optional. 

 

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Abigail Badà LLB (Hons)

Director

0208 036 3530