Care UK – SVP Operations

SVP Operations appointed for largest senior living provider in UK, backed by Welltower

Background

Care UK is the largest provider of senior living care in the UK, spanning memory care, long-term care, and assisted living. Its expansion and asset-light model is supported by Welltower Inc., a premier US REIT focused on healthcare real estate investments.

Upon the retirement of a long-serving operations leader, Welltower and Care UK retained Compass Carter Osborne to appoint an SVP Operations, critical to maintaining operational excellence at scale.

The Brief

The new SVP Operations needed to deliver operational leadership across a large, complex care platform; importantly, they required the ability to integrate well into a REIT-backed structure, navigating both asset and care excellence expectations.

Why Compass Carter Osborne?

CCO’s reputation for high-calibre senior living searches, especially for investor-backed platforms, made them the clear partner. The firm balanced sector expertise with investor-readiness, essential for Welltower’s governance framework.

Search Process & Methodology

The search comprised two distinct candidate tranches:

• In-sector: Established senior living operations executives.
• Consumer healthcare background: Executives proven in broader healthcare with operational scale.

This dual approach brought both domain-specific insight and fresh leadership perspective. CCO’s mapping and screening identified strong leaders capable of delivering on operational performance and investor assurance.

Outcome

The successful SVP Operations appointment came from a consumer healthcare background, bringing new strategic vision alongside operational rigour. Care UK’s leadership praised the “quality of the search,” noting the blend of sector depth and fresh perspective delivered by CCO.